Putting the B(ees) in Buzz

Swarmteams is a project led by Ken Thompson exploring whether the same sorts of processes that insects and other biological entities use to organize group behavior through short term low range signaling can be applied to human social groups such as fans. It bills itself as a

new type of community-engagement platform, which was designed around communication principles used by social groups in nature such as ants, bees, geese and dolphins.

It’s an interactive approach, which aims to connect musicians with their dedicated fans, by enabling them to manage, grow, develop and montetise their own fan bases.

Thompson is testing this with a NESTA-funded pilot project using bands in the UK:

Swarmteams enables musicians to communicate directly with their ‘Alpha fans’ – a core group of about 25 dedicated fans. It works by allowing Alpha fans to create and manage their own “swarm” of dedicated fans. These fans are then encouraged to recruit and reward their own swarm of fans, and so on.

As the number of swarms expands, the speed at which messages are spread throughout the community becomes faster – and more effective.

Their success depends on the ability and commitment of the musician/band to grow and manage a viable and passionate fan base, which they can use to sell their music, recruit other fans and promote their concerts and gigs.

He’s got a few bands signed up now, but is still signing more up if you’re in the UK and interested (click that link just above to sign up).

My friend David Jennings, author of Net, Blogs & Rock ‘n’ Roll, a book I wish I’d written but will settle for having blurbed, is working with Ken to assess the effectiveness of the pilot. And with my grad student Ryan Milner I am helping David some of the background — going through the fandom research looking for things that look like swarming, even if they weren’t called that. Says David:

I wrote last year about Swarmteams cross-platform messaging service, and its application for coordinating networks of fans. Swarmteams is running a pilot project for the music industry this year, supported by NESTA, and going under the name of SwarmTribes®. For many musicians, getting the first 10 or 20 dedicated fans is easy enough — but when it comes to multiplying this number things become more difficult. If and when their fan base does increase, they’re faced with the challenges of managing it.

Musicians need a communication system to interact with their fans, which is adaptable and instantly reactive. They need to engage with their fans, using a means of communication that can be scaled up. This is where Swarmteams can help.

I’m pleased to say that I’ll be working alongside Swarmteams as researcher, reporter and evaluator for the project (also funded by NESTA, but as an independent project). And I’m looking forward to working with Nancy Baym of University of Kansas and her colleague Ryan Milner.

The core of the Swarmteams concept is the combination of a “back to nature” communication patterns and the latest cross-platform messaging technologies.

Swarmteams founder Ken Thompson has researched biological/ecological perspectives on team organisation and coordination (laid out in his Bioteams book). Then Swarmteams have designed a communications system around this, combining SMS text messaging, email, instant messaging and RSS.

Starting with those 10 or 20 dedicated fans, bands and artists can use the techniques and technology first to build a broader base of fans and then to motivate and coordinate these fans around gigs, releases and special events.

I kind of inherently dig the idea of thinking about biological/ecological models for our behavior, especially in the context of the oh-so-techie internet/mobile phone world. It’s cool to see some creative thinking and I’m looking foward to seeing how the project pans out. In the meantime, if any of you can think of examples of things that look like “swarming” let me know. Thompson describes the theory behind it as based on these four points:

1. Any group member can take the lead: Any member can broadcast to the group, create their own swarms, invite others to them and create links and content.

2. Integrated Messaging across phone and web: The ability to message every member of your swarm in one click on any device without worrying about how they are connected.

3. Small is Beautiful …..and Big is Powerful: “Swarm Communities” are multiple swarms on common topics of interest providing scale yet maintaining the small group dynamic.

4. Reach the many through the few: Engage individuals within their communities via their trusted relationships.

Music is All about Money

Behold my favorite April fools post (so far) from Swedish independent label Hybris:

Due to illegal filesharing Hybris will have to shut down it’s business.

There are simply no economic incentive for our artists to create when copyright laws are not respected.

Hybris is one of several Swedish indie labels that have banded forces to create The Swedish Model. They share a commitment to celebrating file sharing as a means of music distribution and to building dialogue about creative ways to conduct the business of music.

In The Swedish Model’s statement they say wise things like:

We like computer nerds who put their souls into building protocols that efficiently spreads the music that we love. We are modern you know. We don’t want to have appeals against laws or pirates. We don’t want to have appeals against the appeals either. We want to have a creative discussion about how we can refine the distribution forms and how we further can refine the art form of music.

It is impossible to say yes or no to file sharing. It is something that exists and can’t be removed. Get started and put the energy towards driving the development instead of trying to slow it down. It’s not possible to slow it down – the force in great changeovers that are good for humanity is much too strong for special interest organizations and laws to stop it. That’s it. Stop whining. If you are creative and the music you make is good then there will always be space for you.

It hurts when old business models break. New models will however always take their place. Right now we’re at the end of one epoch and in the beginning of another. The key to moving on is to let the old epoch die and the new germinate. That can only happen if one accepts the new conditions the internet has brought. And it is really time to try new ideas instead of clinging to the old.

Read an interview about the Swedish Model Avi Roig conducted on Its A Trap!.

Read another post where Hybris talk about “the trap of the file sharing debate” here. Find some select quotes from interviews I did with Hybris and others where they elaborate some of these ideas here.

I approve!

 

 

 

Online Music Fan Community Powerpoint

At by:Larm a number of people asked me to share the powerpoints of my talk. In it I argue that the internet has transformed fandom because it expands fans’ reach, transcends distance, supports archiving, provides group infrastructure, enables new forms of communication and lessens social distance. As a result, bands, fans and labels need to work out less hierarchical relationships in which fans are seen as equals who, when treated with trust and respect, will delight in spreading one’s gospel to more of the many corners of the internet than any one person can visit. I make the case through lots of examples drawn primarily from Scandinavian music fans, bands and labels.

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One friend warned me to “never give away your powerpoints” but I’ve decided if I’m going to preach the ethos of free, I’d best be enacting it as well. I had a look-see at some of the slide sharing applications and none seems to be able to show the notes section as well as the slides and since that’s where most of the content in my talk was hiding, I opted for saving the Powerpoint notes page as a PDF file instead. You will have to imagine the sparkling live delivery filled with explanatory ad libs and examples missing in this version.

I hope you find it useful and all feedback is always appreciated.


You Can’t Force Them To Come To You

As you have likely heard, Prince has been ruffling the righteous feathers of many fans lately by seeking the domain names of a number of Prince fan sites. The grounds are ‘intellectual property violations.’ Among the violations are photos of fan tattoos of images to which Prince holds the rights. Nevermind whose body they’re on.  You can follow the struggle from the affected sites’ POV on their site Prince Fans United.

In their year-end Pop review, the Telegraph offers their take on this, and on Prince’s move earlier this year to release his recent album as a free newspaper supplement:

What is being established is a new and more direct relationship between artist and fans, apparently with the intent of cutting out the record-company middleman, but it is not without its own complications. Prince gave his latest album away with a Sunday newspaper, using it effectively as a marketing exercise for his fantastically well received 21-night live run at the O2 Arena .

It was a move that reflects the profitability of the booming live sector and, in many ways, marks a welcome shift towards performance becoming (once again) the principle source of income for working musicians. It is the one musical transaction that still requires all parties to show up in person.

But what Prince giveth with one hand, he taketh away with the other, launching lawsuits against internet sites (including dedicated fan sites) for unauthorised use of his image. Suing your own fans is not usually considered good for business, but Prince may get away with it on account of his legendary eccentricity.

Prince’s unstated aim, in forcing YouTube (among others) to remove all footage of his performances, is not so much to control his image as to compel fans to come to him (and his own internet portals) for all Prince-related material.

If compelling your fans to come to you rather than building sites of their own isn’t control, what is? He may well “get away with it” but it would take some pretty hard evidence to convince me that he did not do damage to himself compared to where he would have been if he respected the fans’ dedication and let them do their thing.

To expect all the fans to come to you for all their needs is to misunderstand the internet, fandom, and what it means to have “a new and more direct relationship between artists and fans.” You don’t make new friends by insisting they always come to your house and do what you want to do. Sometimes you have to go to their houses and do what they want to do.

Fans like official sites. Fans also like — and many downright need — to build their own spaces where they create the culture.

The trap of the filesharing debate

Sweden’s Hybris is an exemplary internet-savvy record label. The other day, on their blog, they reported on a seminar they held in Stockholm along with also-exemplary label Songs I Wish I Had Written, to discuss the future of music:

It was never said out loud, but in some parts, our original aim seemed to be there all along as a background in the discussion at the seminar. We never fell down the trap. Ah, yes, the trap. It is very hard to talk about the future of music, music that deserves respect, and not fall into the trap of the filesharing debate. The filesharing debate is over. There are nothing more to discuss. Unfortenatly that is mainly what is going on. Endless talks, discussions, laws, propositions and what nots about what to do about the big ‘problem’ of file sharing. Not much discussion about what to do if you are lost in music however. Or why to do it. Or for whom. Or how. Or where. And so forth.

There need to be discussions though. What are we going to do with our love for music? etcetera. [...] We feel that there haven’t been a lot of discussions between people in this crazy business. So far the discussions have been done in small circles of friends, in confrontative style in big media or at blogs, leading up to progress in some parts but no-one is really talking. Or maybe mainly, listening.

I recently interviewed their top guy, Mattias, who is an exceptionally articulate analyst of how labels should adapt to this new terrain. He articulated his stance on filesharing a bit more in our interview.

I view file sharing as a positive. It’s affecting the culture, listeners who are into our kind of music, they are more music fans than the general listener. That kind of person has increased in number over the last 5-6 years. In Stockholm now there are tons of clubs that play our kind of music. It’s 100% file sharing and the internet that we have to thank. All people involved in indie music have known that if we could only get exposure we’d be huge. The majors had marketing and budgets, but the internet made it easy for the independents.

mp3 bloggers are important in the development of mp3 culture. In the beginning there weren’t many mp3 blogs, it had very big impact if we put up our own site because everyone would go to the site. Nowadays mp3 blogs have taken that place. The label isn’t enough of a filter anymore. It’s great for us. If a big mp3 blog puts up a track by one of our artists it gives it credibility. It makes it easier for people to like it and accept the music.

Some more quotes from other label people are here.

He is quite right that what discourse there is remains stuck in the endless cycle of “what will we do about file sharing” instead of “how can we create a new model that works in this environment?”

Hybris’s website is worth exploring for the ways in which they are building a new model: giving some of the music away (on video too), emphasizing their global nature, blogging and maintaining a presence on many different online spaces (MySpace, Last.fm, Facebook…).

On a related note, today Its A Trap contributors listed their 10 favorite 2007 Scandinavian releases, and many of us included Hybris/Adrian Recording’s Familjen on our top 10. Familjen is nominated for a Swedish Grammy and is getting Pitchfork adoration for their super super supercool video for Det Snurrar I Min Skalle, and recently won a huge online voting competition in which both labels made heavy use of social network sites for recruiting votes. This crew knows how to work the internet.